Privacy Policy

When you place an order or request catering through MBS Cloud Kitchen, we collect information you provide directly, including:

• Your name
• Phone number
• Delivery or event address
• Order or catering details (items, quantities, notes, and preferences)

We also use essential cookies required for site functionality, and analytics cookies through Vercel Analytics to understand how visitors use our website.

We use the information we collect to:

• Process and fulfil food orders placed via WhatsApp
• Prepare and send catering quotes and confirmations
• Communicate with you about your order or enquiry
• Improve our menu, service quality, and website experience

We do not sell your personal information to third parties.

We share information only when necessary to operate our service — for example, with delivery partners to complete your order, or with payment processors when a payment is processed on our behalf.

Order and catering records are retained for up to two (2) years to meet legal, accounting, and tax compliance requirements. After that period, data is securely deleted or anonymised unless a longer retention period is required by law.

We use essential cookies only for core site functionality (such as session and security features). We use Vercel Analytics to collect aggregated, anonymised usage data. We do not use advertising or third-party tracking cookies.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations

To exercise these rights, contact us using the details below.

For privacy-related questions or requests, reach us at:

• Email: admin@mbscloudkitchen.in
• Phone: +91 98486 06161

See also our Terms & Conditions.